cg77 Terms and Conditions
Please read our full terms and conditions carefully before using this platform — your rights and responsibilities are described in detail here.
These terms and conditions ("Terms") apply to the cg77 platform and all of its services. By visiting the website, registering an account, or using any service, you agree to be fully bound by these Terms. If you do not agree with any part of these Terms, please stop using our services.
cg77 provides a reliable online gaming and sports betting experience for users in Bangladesh. Our platform operates on the principles of fair play, secure transactions, and responsible gaming.
Definitions and Explanations
The meanings of the following words and terms used in these Terms are given below:
1.1 "Platform"
Refers to the cg77 website, mobile version, and all services, applications, and activities operated under it.
1.2 "User" or "Member"
Any person who has registered on the cg77 platform or is using its services is referred to as a "User" or "Member".
1.3 "Account"
The personal profile created for each member after registration, through which they can manage deposits, withdrawals, and gaming activity.
1.4 "Bonuses and Promotions"
Welcome bonuses, cashback, free bets, or other financial benefits offered by cg77 are referred to as "Bonuses".
1.5 "Wagering Requirement"
The number of times bonus funds must be wagered before they can be withdrawn is called the wagering requirement. For example, 20x means you must wager 20 times the bonus amount.
Eligibility and Registration
2.1 Age Requirement
cg77 services are for individuals aged 21 or above only. By registering, you confirm that you are at least 21 years old. We may request proof of identity for age verification at any time.
2.2 One Account Policy
Each individual may open only one account. If a person is found to have multiple accounts, all accounts will be closed and any associated bonuses will be forfeited.
2.3 Providing Accurate Information
You must provide accurate, complete, and up-to-date information at the time of registration. cg77 reserves the right to suspend or close accounts if false information is provided.
2.4 Account Security
Keep your login details (username and password) completely confidential. You are solely responsible for all activity on your account. If you suspect unauthorized access, notify our support team immediately.
Deposits and Withdrawals
3.1 Supported Payment Methods
cg77 currently supports the following payment methods: bKash, Nagad, Rocket, and Upay. These methods allow fast and secure transactions.
3.2 Minimum Limits
- Minimum deposit amount: ৳500 (for each method)
- Minimum withdrawal amount: ৳500
3.3 Withdrawal Timeframe
Successfully verified withdrawal requests are generally processed within 5 to 30 minutes. Additional time may be required in cases of urgent KYC verification or review of unusual transactions.
3.4 KYC Verification
To comply with regulatory requirements, cg77 may carry out identity verification (KYC) in certain cases. Members may be required to submit a copy of their national ID card or passport.
3.5 Transaction Rejection
cg77 reserves the right to suspend or cancel any deposit or withdrawal request if there is suspicion of fraudulent activity, money laundering, or a breach of these Terms.
Bonuses and Promotions
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. To withdraw this bonus, a wagering requirement of 20 times the bonus amount (20x wagering requirement) must be met.
4.2 Bonus Usage Terms
- Each bonus offer must be used within a specified time period.
- Bonus funds cannot be withdrawn directly — until the wagering requirement is fully met.
- Multiple bonuses cannot be combined at the same time unless cg77 explicitly permits it.
- Winnings generated from a bonus are also subject to the wagering requirement.
4.3 Right to Change Promotions
cg77 reserves the right to change, modify, or cancel any promotional offer. Members will be informed before changes take effect where possible.
4.4 Abuse Prevention
If bonus abuse or an attempt to obtain bonuses through fraudulent means is detected, all bonuses and winnings on the account concerned will be forfeited and the account may be closed.
4.5 VIP Cashback Program
Regular members can participate in the cg77 VIP program. There are four tiers — Bronze (up to 0.4% weekly cashback), Silver (up to 0.8%), Gold (up to 1.1%), and Platinum (up to 1.5%). Advancement to higher tiers depends on the member's activity and contribution.
Gaming Rules
5.1 Fair Play Guarantee
All games on cg77 are operated by verified software providers. Game outcomes are determined entirely through Random Number Generator (RNG) technology.
5.2 Technical Errors
If a game result is affected by a technical error or server issue, the relevant bet may be considered void and the bet amount will be refunded. cg77 reserves the right to make the final decision in such cases.
5.3 Suspicious Activity
If evidence of fraud, bot use, operating multiple accounts, or software exploitation is found against a member, the account will be suspended immediately.
5.4 Cricket and Sports Betting
In sports betting, bets can be placed on various tournaments including BPL, IPL, and the T20 World Cup. Results will be calculated according to the applicable rules. If a match is abandoned or postponed, cg77's own policy will apply.
Prohibited Activities
The following activities are strictly prohibited and will result in permanent account closure and forfeiture of funds:
- Creating or operating an account using another person's identity.
- Playing games using automated bots, scripts, or third-party software.
- Operating multiple accounts from the same IP address or device.
- Attempting to exploit vulnerabilities in the cg77 system or software.
- Using the platform for money laundering or any other illegal financial activity.
- Collusion (gaining an unfair advantage by conspiring with other players).
- Harassing platform staff or other members, or using abusive language.
Account Closure and Suspension
7.1 Closure at cg77's Discretion
cg77 may close or suspend an account at any time without prior notice due to a breach of Terms, fraudulent activity, or legal obligations.
7.2 Closure at the Member's Request
You may close your account at any time by contacting our support team. Please withdraw any verified withdrawable balance before submitting an account closure request.
7.3 Inactive Accounts
Administrative fees may apply to accounts that have been inactive for 12 months or more. The member will be warned in advance by email.
Privacy and Data Protection
cg77 is committed to protecting the privacy of your personal information. To learn more about how your information is collected, used, and kept secure, please read our Privacy Policy.
Your account information is protected through SSL encryption technology. cg77 never sells your personal information to third parties, but may be required to share information under legal obligations or at the request of regulatory authorities.
Responsible Gaming
cg77 believes in responsible gaming. We encourage members to play safely and mindfully. If you feel that gaming is having a negative impact on other areas of your life, please seek help.
Our platform offers deposit limits, session limits, and a self-exclusion feature. For more information, please read our Responsible Gaming page.
Limitation of Liability
10.1 No Guarantee of Uninterrupted Service
cg77 strives to provide the highest quality service, but service may occasionally be disrupted due to technical reasons. In such situations, cg77's liability will be limited.
10.2 Third-Party Services
cg77 is not directly responsible for issues caused by payment gateways, game providers, or other third parties, but will cooperate to resolve any problems.
10.3 User Decisions
Every bet or gaming decision is the member's own. The member is solely responsible for any financial loss arising from gaming.
Changes to Terms
cg77 reserves the right to change, modify, or update these terms and conditions at any time. For significant changes, registered members will be notified by email or through a platform notification.
Continued use of the platform after updated Terms are published will be taken as acceptance of the new Terms. It is therefore recommended that you visit this page regularly.
Dispute Resolution
For any dispute or complaint, please first contact our 24/7 live chat support. Our support team provides assistance in Bengali.
If the matter is not resolved through live chat, you may send a written complaint by email to: [email protected]
cg77 is committed to resolving all disputes fairly and transparently. Our decisions will be considered final.
Applicable Law and Jurisdiction
These terms and conditions will be governed and interpreted under applicable law. If any part of these Terms is declared invalid or unenforceable by a court or authority, the remaining Terms will remain in full effect.
cg77 maintains standards of fair play and transparent service. Our platform is secured by SSL encryption and modern security measures.
Contact and Support
If you have any questions or comments about these terms and conditions, please contact us:
- Live Chat: Available 24/7, support in Bengali
- Email: [email protected]
For more information, visit our FAQ page, Privacy Policy, and Responsible Gaming page.